Order and Shipping Policies

I still work as an audio engineer by trade.
I take customer support and service seriously but phone availability is limited.

I will answer questions and rectify issues for my customers. I stand behind the products I make!

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Orders are generally manufactured on-demand.

Orders typically ship within 3-7 days, sometimes less, sometimes a bit longer.

Please be patient! Good things come to those who wait!

 

Orders ship via USPS Ground or Priority Mail or UPS Ground. World-wide shipping available!

 

There are no returns unless the product arrives defective. There are no refunds - only exchanges.

To avoid delay, be sure the speaker system you order fits the locomotive you have. Ask me if you’re in doubt!